I came in this morning and someone left me a wooden nameplate with my name on it from Apple Die! What a nice surprise! I did see your die and it is definitely quality work. We are going to try it in our roller press and let you know how it cuts. Your die looks great! More to come!
Thank you again for the nameplate and for having so much patience with us as we were looking for another steel rule die supplier, and we believe it’s Apple Die.
We were very happy with the dies we purchased and the service has been top-notch. Since this was our first time die cutting, we have learned a bit about the process! Throughout, the team at Apple has been very helpful. - Sean
This! This, right here is the reason I order from you! I received the die early and can make my customer three days happier. Thank you so very much!! -Wendy B
I wanted to thank you again for making these dies, they work perfectly and I am going to work with you guys on more dies like this. - Ben
First I was surprised by the quick turnaround on my request for the leather cutting die. Second, I am glad that I was contacted by them (Jeff) on my design of the die. Third, I was also grateful for the gift of my name placard. Will I continue to do business with Apple Die? The answer is an astounding YES!! - Joanne F.
I just wanted to quickly share how impressed I have been with your company. It was just months ago I needed to find an alternate supplier for our dies after we began to ran into several issues with lead time and quality. I’ll just share that it’s very infrequent I work with a group of people who are as prompt, and execute as well as your team does (Chong, Tou, Mike etc). Exceptionally fast responses, lead times, and communication across the board. Needless to say, with each new order and reorder from our customers we are transitioning our business to your company. You should certainly be proud of your team! - Scott D
Everyone we work with at Apple Die is always polite, professional, thorough, and quick to respond to our emails and phone calls. We’re very happy with your service and the quality of your dies.
The die works great! Could not be happier with the end result! I appreciate your group taking the time to walk me through the process, as dies are not something I've ever had to spec out, and if we ever need another in the future rest assured you guys will be my first call!
"I just want to let you know Barb that I truly appreciate how you go that extra mile to help us meet our deadlines." - Tom
"The “sandwich dies” (with steel on both top and bottom), were unique for the cutoff, I designed. I did get quotes from a local shop and Apple Die, you worked with me to help design the dies and you were cheaper, and could deliver sooner. Your dies lasted longer and worked." - DC
You guys are at the top of our list for steel rule dies and I don't see that changing anytime soon. - Andreas B.
We received the die and did a first article inspection this morning and everything is perfect! You guys do great work. I really appreciate all your help with this. Thank you. - Stephen H.
Just wanted to take a moment to say thank you. The dies I ordered are fantastic quality and have been performing very well in the shop. I also just found the lasered wooden name sign you tossed in the box! That's a nice touch! Thank you for the great product and customer service. I was using another die provider but your quality, pricing, and customer service has won my business. I will be back! -Joseph
Thanks for the help with this 1st die going to a 2 stage made it work great. Several people involved said really nice job. I will be back for more dies as needed. -Emanual
Outstanding customer service! Requested a quote at 3:05 and received the quote at 3:30. Apple Die still has the design data from 9 years ago, saving us a huge amount of time and work. Thank you, guys. -Hugh
I know we’re not a very big customer…but your willingness (and desire) to help us out is one reason why you have a successful business. Your attitude permeates through to all and it shows! -Jack R
Just a quick note of feedback. I’ve REALLY appreciated (and I’m super impressed with) the follow-up and attention to detail. I’m so glad I reached out to you folks and look forward to working with these new dies.
Thank you and all your team as well for your constant help and support. I know that it has been some extra work for all of them since my colleague left and me not knowing that much about the tools. 😊 But I always know that I can call them and get the help I need. I really appreciate it. -MV
Well done Apple Die team!!! One tool lasted 31K hits!!!! The machine operator and especially the person pulling the retrieval hooks out of the web were very pleased with how well the die cut and how long it lasted. Next run is scheduled for July and will use the second die. Thank you!! - Robert S
Just wanted to let your know the die you guys shipped in looked great! Measured within .001” --- nice work! Looking forward to working with you on more projects. Also loved my “Colleen” sign --- proudly displaying it in my office! Thanks! -Colleen
I received my dies today and they look great!. Also thank you very much for the name plate and the other goodies, this was very unexpected and very much appreciated! Thank you so much. - Maria M.
In case no one has told you lately..... You guys are awesome. - Liz E.
I really appreciate your knowledge, prompt response times, and turnaround times. - Mike
Wanted to thank you all for a great tool!!! Thank you for your advice on how to build!! The die ran great!! We were able to manufacture 300,000 pieces (over 10,500 hits) with no problem!! - S.
We appreciate all the great work Apple Die does for us. Your consistently great product and service keep us coming back. You are our only source for cutting dies (Flex and Steel Rule) and will continue to be for the foreseeable future. - Mike H.
We are more than impressed with the level of service and quality of your products. -Shane W.
Your group does an excellent job when it comes to taking care of us and what we need. A VERY rare trait that’s hard to find these days. - Bob J.
We are proud to work with such a great company – thanks for all you do for us at Apple Die !!!! - Tim S.
The die works like a dream! I think we might order a few more that are of a single hole size. I will let you know as I get more information together and I will send DXF files as well. Also, the little first-time customer gift of a nameplate made my day! Thank you! - Tanner
You guys have been flawless – we appreciate the partnership. - Jeff
Thank you! You have great response time and customer service!! - Ken M
We got the die today and it looks great, very excited to try it out next week! Dan was thrilled to get his name piece also and was showing it off around the office. - Jennifer
I am very happy with the response I get on quotes. The quality and cost of the tooling is terrific. Thanks so much for all of your team's work! - Rob S.
Thanks, Mike, really love the quick quotes, makes my life a little easier! -Cody k
You guys make great dies and we're very happy with the service we've received from you. Thank you so much for keeping in touch. - Josh R.
Apple die is such easy company to work with. The quality and pricing is amazing and I will order again when needed. - Jack
We certainly will need to continue to order those flex dies from you. They are a real help when it comes to the most intricate of designs. - Kevin M.
Apple’s service and quality speak for themselves. You are a valued supplier to us.
Please tell everyone at Apple I said THANKS for working with me. Over twenty-seven years ago I was lucky to have had a conversation with Jim and that started it all. Through all of the years, everything Jim said would happen has happened. Ya"ll are a great team and I hope that it only keeps getting better as it has these many years. Thanks for everything. - Holcomb
Good service. Very helpful with quick turnaround and good quality dies.
You folks do an amazing job…no complaints, just accolades! Your rapid responses, fast service, exceptional quality, timely resolution to issues/challenges that arise set you apart, and raise the bar for all of our vendors. - Pete H.
I want to thank you for expediting these dies for us. We will be able to start production tomorrow morning and remain on schedule. I hope you have a good week. - Tyler
Just wanted to say thank you for a job well done. The die we received is working beautifully and the details & quality on the die is amazing. Especially the corner guides and extra padding. We appreciate it. More coming your way. - Jonathan
We love Apple Die, great team members, and their support.. we don’t have another supplier as Apple Die is the best. Apple came through during the pandemic for us when needing dies for masks and other PPE dies. - David
I wanted to take this opportunity to tell you of the overwhelmingly positive experience I have had with your company. I purchased my first die from you guys a year or 2 ago and your people and company have always performed. When there was an issue, it was resolved immediately. Your customer service is superb.
Specifically, I would like to let you know that Chong has gone way above the call of duty in dealing with the MANY questions I had regarding a die and resultant first article I had to prepare. Most of the time was spent trying to assist in understanding the various requirements and/or limitations vis-à-vis the AS9102 FAIR versus your capabilities, as well as educating me on the various drawing requirements.
In any event, I am incredibly thankful for the time Chong spent, and any others on your staff in supporting my efforts to take care of my customer. It was an onerous time burden I am sure. I am truly grateful for the level of patience and unfailingly polite demeanor of Chong.
- Laurie M
Just wanted to reach out to let you know how impressed we are by the quality of the rule dies we received from you today. We look forward to ordering from you again in the near future and the nameplate was a nice touch, thank you. -Joe F.
Apple Gang! :) Received the die this afternoon. It looks fabulous! :) I am excited to try it out, hopefully I will get the chance tomorrow morning! :) Oh, and thank you for the nameplate! :) I have never really wanted one, but I absolutely adore this one and it is even on my desk!! :) (oh, and have co-workers that are jealous too, thank you for that! :) ) -Eric
I wanted to thank you so much for the great nameplate and swag merch you sent in this recent package. I really appreciate it. I have the perfect spot for the nameplate. The dies you have sent are perfect. I will be sending you more for processing later today. - David G
We've worked with Apple Die for 20 years now and they always provided very reliable services and products of the highest quality and in a timely manner. Thank you, guys. - Vladimir R.
You guys are prompt and courteous. Other companies we reached out to would not give us the time of day. You have earned our business based on this and once we have the other 2 prints we will submit them to you. Thanks again. - John K.
Working with Apple has been the equivalent of pulling a rabbit out of a hat. Thank you for everything, price, delivery, support after the delivery - all top-notch. I will be an advocate for having you quote all future steel rule dies purchased, and additionally pass along the recommendation to our sister company. - Eric F.
A big compliment to Barb and everyone at Apple Die for stepping up with the needing tools to make filters during CV19. The filters went into life-saving ventilators. Apple does a 'hell of a great job! Keep it up! -Mark
The Die worked great and it came on time!!! Thanks so much for getting me the die when I needed it!!!!! - D. Craig
"Wow, you guys rock. In my Zoom call this morning I was able to say that there was a small delay but the fix is on the way. Minutes later I got the replacement here in CA less than 24 hours after I discovered the problem. This works great now. Thank you so much!" - Kevin
We have purchased an EPILOG laser to cut our jigsaw puzzles and to do other cutting and engraving. Your dies were of excellent quality, and you get what you pay for. Thank you for the best die I have ever bought. I will definitely go to Apple for my next die. - BKR
I wanted to thank you guys for helping out when things were so crazy - everyone at Apple Die was super helpful and super nice and guided me through what we needed to do!
During the early Covid lockdown, I participated in a project to make face shields for medical personnel. At that time, I bought some steel rule die material from you and made a clicker die for the shields. The project was successful - our shop made about 400 shields and the wider project group made about 1200 - they were all donated to organizations that needed them back in the March-June time frame.
- Mark M
Apple Die has always come through for us. In the COVID-19 PPE crisis, we needed new dies and Apple Die made it a priority to make our dies.. without Apple Die and their team we wouldn't be successful in meeting customers' rigid timeline to getting product to First Responders and Nurses and Doctors... Thank you! - Dave K
I just wanted to find a way to say thank you to Apple Die for all the good work you do for me and my team. Apple has a great system, great communication, and is a great vendor and easy to work with. Apple is my go-to vendor. Keep up the great work. -Joe
We really appreciate Apple and all they do for us. Your whole team is top-notch. - Dave
The dies arrived this afternoon and I did a few quick test cuts. They look and work great. This is going to be a big improvement for us over our prior manual methods of cutting. Also, props to the marketing department on the swag! - Ben B.
Your dies are built so well that it takes a long time to wear them out. BUT I had a size change and put an order in for a new die and a few days later I had a die. I have been here for 30 years all in the sign division and have seen all the dies [Apple has] made for us. I even have some of the cool ones in my office for wall decorations. Keep up the awesome work. - Charles
I want to keep using Apple as a source for dies for 2 reasons. 1st – you guys make quality products and we have already have had no issues, and 2nd – because you are a good guy Mike, not pushy but experienced and know your stuff. I will keep the quotes coming as I know you guys will keep the high-quality standard of product supplied. - Cody L
We got the die yesterday and did some trials. Everything is perfect!! Looking forward to working with you and your team again in the future. - Thomas
Apple Die has always come through for our company. In the COVID 19 PPE crisis, we needed new dies and Apple Die made it a priority to make our dies.. without Apple Die and their team we wouldn't be successful in meeting customers' rigid timeline to getting product to First Responders and Nurses and Doctors... Thank you. - Dave
My testimonials usually just go to other people I work with in the electronics industry and they go like this... "Okay, you need a rule die to do this. Don't spend thousands of $$ for expensive 3M suppliers and endure 6 week lead times and end up with a thousand parts when you need 10 for prototyping. Take your 2D CAD, go to Appledie.com and get a die made, you can use my press or you can buy a cheap one for a few hundred bucks from AccuCut and make your own parts on-demand within a few days. Apple can have a die for this on your desk in a few days for a hundred bucks.... Go." Every time people come back just blown away how easy this is, and I'm talking about seasoned mechanical and electronics engineers. Appledie.com ROCKS.
As the Senior Composite Engineer who built the files you received and who also samples the new tools when they come in, I just finished sampling part number. You guys got it 1st shot and a HUGE kudos to you and your team from us. Our previous supplier took 4 separate attempts to make this right and they could not. Your cost and lead time were also much better as well, which is exactly why we are going to be using Apple Die moving forward. Thank you again, I look forward to working with you in the near future and beyond. -MG
We truly value our relationship with Apple Die. Working with Barb Wambold and her team has been a joy. Highly recommended entering into a relationship with Apple Die.
[The dies] worked great, both kiss cut and cut through performed well, and they look nice too. Die cutters were commenting on how nice the ejection rubber is placed around the rule, almost like a piece of art. As always thanks Mike for the great service and follow-ups.
Thank you very much for your continued support and incredible level of customer service, we really love working with you and the team.
All of your personal are very helpful with our projects and getting us the information needed to help us.
Everyone that I have dealt with so far has been great to work with. Jeff Berger in particular has been very helpful with our start-up operation.
I'm thrilled with my Apple Die experience! I have had at least 10 dies made across 8 months and every time the die is completed on time and with excellent precision. Working with the design team is easy and seamless, the response time is outstanding, and the final product performs better than I expected. I'll be back for all of my future custom die needs.
Always a pleasure to work with.
Always Pleased with the APPLE Experience!
I like the full ejection rubber you put all around the die - it really helps push the cut part out.
Thank you Apple Die. I order hundreds of dies a year and is always a pleasure.
Pricing, delivery and quality are much better than my last supplier. Happy that I found them.
The best lead time, best customer service and highest quality dies we have ever used, they are also woman-owned which is awesome! :)
Apple die has been our quality supplier for over twenty years. They're ordering process is very simple and easy. Their final product is always accurate and ships when promised.
My first experience with Apple was everything it should be: quick, easy, affordable.
Apple Die responds to our quotes very fast.
Pete does great work for us - we love working with the Apple Die team! Keep up the great responsiveness and quality - we appreciate it.
Apple Die made the process simple as a new customer, and meet all my expectations.
Being a novice at ordering it was nice to see the result right first time. We have since ordered a back-up die. Easy process.
Apple is our go-to for dies so anything we are awarded is subsequently sent to your team for production. Your fast turnaround is greatly appreciated and I have no others to compare you to as all of my requests go exclusively to Apple. Thanks again.
THANK YOU! As always… you are the BEST! I love working with you and your team.
Incredible to work with! Highly recommend.
- Paul S.
Apple die is the leader in the industry for the most intricate designs/ shapes that most die company's turn down. My experience with them nothing is impossible to make with a quick turnaround.
- Bob G
After calling another die company, they recommended Apple Die for my needs. This is a project where I needed a die manufactured and shipped quickly. Apple Die went well above and beyond in the process from start to finish. The staff was both personable and professional. They really understood my needs and guided me all along in the process. In this time of everyone coming together to make sure our hospitals and front-line workers have all the PPE they need to protect themselves and to save lives, Apple Die has stepped-up to be there when we need them. This is as good as it gets! No matter what project you have, look no further than Apple Die.
We greatly appreciate all of the work done by you and your team. The quality of service and die making is incredible! I have attached a die that we are requesting and the reason I am copying you on this is because of what the die is for. We are making face masks to donate to local hospitals to help further prevent the spread of Covid-19. This is our way of trying to give back to the community, keep our people busy and employed during this tough time and simply just to do the right thing.
- Dan A
You have always treated us well and we will continue to support your company when ever we need something. Stay safe and healthy this in time will pass as well.
I appreciate Apple’s ability to shift work load around and still send dies out so quickly!
Especially in recent times. My orders to Apple have nearly tripled since this time last year
I am an BSA Adult Leader and Eagle Coach for a Troop in East Longmeadow, Mass.. One of our Scouts is working toward his Eagle Rank. The Springfield Division went above and beyond in helping with a portion of his Eagle Project. All our leaders and Scouts were very impressed with the laser cutting work that was done! Thank you!
You guys are excellent. Apple Die saves me so much money and makes me look really good when I deliver precise die-cut parts in a few days, while my fellow engineers try to use laser cutting and their parts are all burnt and funky/lumpy on the edges. This had 6 die-cut parts all made with Apple Dies running on my inexpensive little press. I take your dies to job interviews! Much appreciated, Kevin M.
Excellent provider, work 11 years with them and excellent care. - Gustavo H
Hello again, Apple Die folks! I believe this die you had made for us is one of the hardest-working components in our leather business. I cannot imagine how much time and especially effort it has saved us. Thank you for your wonderful work! We are about to ramp up our business and open a website, so we anticipate making even more of these saddle seats. -Peggy
I am very happy with your prices I received I did another quote and Apples prices and turnaround time is much better and we are going to begin using Apple more :). - Joyce H.
I appreciate you turning that set of quotes around so fast. You make my job easier. Thanks, Tom K
We received the dies this morning. They really looked great and were valuable in doing some initial test cuts with the material! Quick turn-around and responsiveness is most appreciated. I also was surprised by the nice laser cut name plate you sent!! Thanks so much I stuck up on my door here at work. Sounds like we will need to order a second set. Best Regards, Chris
I ordered a die from Apple Die on Monday and I received my die on Tuesday the quote in the service were absolutely outstanding I definitely will be Placing more orders with Apple Die
- Scott R.
Regarding our recent order of steel rule dies, I just wanted to follow up and thank you for the quick communication, incredibly fast turnaround, and excellent product quality as always. Having the dies built and delivered in such a short time frame was extremely helpful for me and I just wanted to make sure to pass my thanks along. Thanks again and of course we will continue to use you for all our future die needs.
- Dave P.
Wow, you guys are awesome! No wonder we've stuck with you for so many years. It is great to have business partners that have the same sense of urgency that you try to foster internally. Cheers, Tom P.
The last dies we got from you guys worked great. I like the process, nice and simple.
- Tim B.
Everything is great, orders were completed and shipped quickly. Thank you all for your help!
- Elizabeth J.
We have been working with Apple Die for over 15 years, and have never been disappointed. Response times are VERY fast, and they ship most of our dies the next day. Barb, Jim, and the whole gang over there are very helpful and have always been willing to go the extra mile when we have an unusual application or request. You cannot go wrong using Apple Die for your next project.
- Chris W.
You have the best team. Thank you and your team for awesome service and product. We don't use any other die service that is how much confidence and appreciation we have in Apple Die.
- Dave K
" Dear Apple Die,
" Barb, I appreciate all you help and fast turnaround. You and Apple are awesome!!! :) " ~ Gene
" Barb, You have a fantastic company truly some of the nicest men and women we work with on a daily basis. I interact with upwards on 50 vendors on a regular basis and the ease of working with you is second to none. So as much as you would like to thank me I would like to thank you for how easy you make my life in helping me get things moving. Thank you. " ~ Dan, 11/15/2018
" I sent the order and the die arrived yesterday. I already used, and I'm very happy with the way it cuts. The dimensions of the part that I cut with the die are right on. Thank you for your service. " ~ Irma G
" Our dies are for cutting a Stainless Steel mesh part and Jim has be invaluable in helping us get the correct die. We ve already purchased 3 dies for cutting the stainless in a 90 mm diameter and it s worked out great. I don t think we would have been successful without Jim s guidance." ~ Best Regards, Amos G
" Thank You!!! The job ran well, and as always the quality and service was excellent. " ~ Carol A
" The quality and service we receive from Apple is far beyond that of previous die manufacturers we tested. As a medical device manufacturer our tolerances are recorded for each device per FDA guidelines. In addition to meeting our FDA required tolerances, you are able to provide us with your "Applescan" for certain types of die we use. These microscans enable us to store that information in our data base for reference to the each device history record we are required to maintain. Two years ago we needed to tighten our tolerance and manufacturing methods. This included our die cutting of raw materials used in our devices. We tested three die manufacturers for overall quality. This included adherence to tolerances, sustained longevity and wear, response times, service, and especially re-knifing quality. Apple came out well above the other two. Apple is now our exclusive die manufacturer. We previously had stock inventory of die from all three manufacturers but as of 8 months ago we are now completely Apple only in our inventory. We appreciate the continued quality and service and hope to continue this relationship going forward for a long time. I wanted to reach out and give you some feedback on the recent orders we have received from your company. This goes for the thinplate pinboard application tools right on through the recent steel rule dies you turned for us in about a day and a half. They were all received in and passed all of our requirements with flying colors. Not only were they produced quickly, and accurately but our Die Dept. Manager stated that the dies even presented well as sharp looking and well made tools. We will continue to look towards Apple for future tooling needs as they arise. Thank you very much for your efforts." ~ Steve M
" Your service has always been great. Anytime we are in the need of steel rule dies, it goes only to your company. Thank you, as always, for working so well with us! Penny C. " ~ Penny, 8/8/2018
" Hi Bill, Wanted you to know that the die works great. After we do some verifications and trial operations next week we may order dies with simple modifications to suit our production. Otherwise we will be placing an order for duplicates to this die. Thanks for the quick service and all your help. Cheers, Scott " ~ Scott, 7/25/2018
" Thanks Jim, the die came out perfect as always! Thank You, Allen " ~ Allen, 6/19/2018
"We always use Apple when I need a steel rule die made. Your Company is the best for steel Rule dies and we will continue to use Apple." ~ R. Smith, 8/20/2017
" Ms. Wambold, We received our die and have used it - the pressman was thrilled. I wanted to let you know that and to let you know that I got your name from one of your vendors. I had contacted a vendor where I have gotten Heidelberg perfing supplies in the past. They didn’t do the die cuts and I told her I wasn’t having much luck Googling. She said I have this company in Massachusetts that I deal with. She gave me your company name and phone number. I though you would like to know. Thank you again, Debbi "
" Thank You Apple Die, You have some awesome people working for you. Personable, professional. Great service, quality and communication. In this crazy business it’s a breath of fresh air having a vendor I can count on to always deliver. I send a file and a purchase order and forget about it because I know it’s going to get done correctly and on time. " ~ Bob, 6/9/2015
" The die showed up today and works great! Thanks for helping me stay on schedule with my order, really appreciate it! " ~ Paul J., 2/23/15
" These dies very well made and the rubber works like a champ, so far on the forms we die cut. We love them! You were a huge help in keeping us on production target. Thanks again. " ~ Jim, 1/27/15
" Barb/Jim and Staff, I felt compelled to send a special recognition to all of you at Apple Die because of your continued support and excellent service. You have played a significant role in the success of my fabrication history. As you know, I am now with (Company not listed). We have developed a significant fabrication department and continue to grow at a rapid pace. Although I do not participate in the daily placing of orders, I do work with the engineers and buyers to incorporate the proper tooling for each job. I have always viewed Apple Die as the leader in the industry and continue to appreciate all that you do for us in this competitive market. We will be receiving our new rotary press in mid-November. We will contact your Florida branch so you can support rotary tooling requirements. Thank you for all that you do. My deepest appreciation, " ~ Kristin G., 11/21/14
" Morgan, We do some die cutting work here, therefor we occasionally ask for quotations from Apple Die. We do try to turn these quotations into orders, you win some, lose some. I would like to assure you that we are very satisfied with your quality, and we do not look for other die makers to bid against you. If we get the order, you will get the order for the die. Keep up the good work, you are an excellent SRD supplier, and you are our only source. Thank You. Regards, " ~ Don F., 5/21/2012
" Hi Morgan, The pricing seemed good as they always do, that and Jim’s quick quotes and design assistance are the reasons we like doing business with your company. Thanks for all your support, " ~ Jerry, 4/30/2012
" Good Morning Morgan, We did use your pricing for the tooling on this part. We are waiting for feedback from our customer. As usual, if we get the order, you will get the order. Your pricing was outstanding, by the way. I look forward to ordering more tooling from Apple. " ~ Ron, 4/9/2012
" Good Morning Morgan, I just received the die and it looks good. Thanks for the exceptionally quick turnaround. Everyone at Apple Die has been very responsive and I look forward to working with you on future projects. Thank You, " ~ Gilbert, 2/23/2012
" Sales Staff, et al., I wanted to spread this information among our sales and customer support staff to send a clear message of how customer service impacts daily business. Apple Steel Rule Die is the best in the industry because of their quick Turn-Around on jobs, High Quality, Competitive Pricing, and very importantly their response to mistakes. Not only do they respond to their mistakes (as well as ours), but they pull out all stops to make the correction expeditious, sparing no cost to make sure their customers are taken care of during crisis mode. They also respond in the same fashion when processing standard orders. They follow up with emails and “phone calls” to ensure every aspect of the order is resolved. Everyone here benefits not only from their business support, but more importantly they teach us what “Excellent Service” is all about. Simply put: “They truly care about us.” Actions speak louder than words. Apple Steel Rule Die is a step above the rest… Sincerely, " ~ Kris G., 2/23/2012
" Hi Jim, We are looking to double the number of new tools for this year, so we plan on keeping you very busy. Because of the hectic nature of business these days, we don’t take the time to thank our key suppliers often enough. I’d like to take this opportunity to thank everyone at Apple Die who have helped in providing great customer service and quality cutting dies In addition, I’d also like to point out that the primary reason we brought our business to Apple, rather than other die suppliers in our area, was the addition of Paul Klusmeyer to your team. When Wayne’s Steel Rule closed its doors, we seriously considered moving all of our die business to another die supplier in the Chicago area. Once we learned that Paul would be working for Apple, the decision was simple. We feel that having Paul on board is the key to not only great customer service, but consistently superior cutting dies, that work best for our company. Paul has been an integral part of our survival, and growing success, despite the fact that he’s not an actual employee. It can be said, that Paul certainly WORKS for US. Thanks again, and looking forward to continued growth in both our businesses. " ~ Kevin, 1/18/2011
" Hi Paul, It looks like they were able to get all 6 dies out after all…and they were delivered at 7:30am this morning. Amazing! I wanted to thank you for your e-mail with the note that only two dies might make it out…it’s much nicer getting a “heads up” rather than finding out by accident when they arrive. I knew getting these 6 dies out in such a short amount of time was going to be a long shot but I had faith in your team that it could be done. If there was absolutely no way they could be made in time Paul would have let me know. I also wanted to tell you how very happy I am with the service I receive from your company. You have a great group of people working for you that always give 100% to get their customers what they need. I have to tell you that Apple is a joy to work with and is the reason I started using your company and continue to make you my number one die maker. That and the quality of materials you use and competitive pricing but it’s the service and the people that are so very important. Thank you all for doing the nearly impossible for us and getting 6 dies with 3” rule done and out in record time! I can’t thank you enough! And thank you for the care you give to our “regular” orders as well. Again, it’s the reason you’re my number one die maker! Sincerely, " ~ Maria, 1/27/2011
" Morgan, I just received the steel rule dies and they are great. I am very pleased with your service and will consider your company for my future die needs. I appreciate the speed of getting quotes back and also the email notifications about processing and shipping. Thanks, " ~ Chuck S., 1/20/2012
" Good Morning James, I just wanted to let you know that we received our dies this morning, and they are 100% perfect. Thank you so much for your time and patience on this project. " ~ Thomas H., 1/26/12
" Barb, We (and our customer) really appreciate your help on our die! It arrived about 7:30 this morning and is already on our press. I’m sorry to give you such a short lead on this one and just wanted you to know how much I appreciate you moving it to the front of your schedule. Have a great weekend, " ~ Les W., 11/4/2011